• info@dettralogistics.com, logisticsdettra@gmail.com
  • +254722290455, +254720691139

Dettra Logistics Limited (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

  • Personal details (name, email, phone number, address)

  • Shipment details (origin, destination, contents)

  • Payment details (where applicable)

  • Technical information (IP address, browser, cookies when using our website)

2. How We Use Information

We use collected information to:

  • Provide and improve our logistics services

  • Process shipments and payments

  • Communicate with clients about services, updates, and promotions

  • Comply with legal and regulatory obligations

3. Data Protection

  • We implement industry-standard measures to safeguard your data.

  • Access to personal data is restricted to authorized staff and partners.

  • We do not sell or rent your personal data to third parties.

4. Sharing Information

We may share your information with:

  • Shipping partners and carriers to complete deliveries

  • Government authorities for customs, legal, or regulatory requirements

  • Service providers who support our operations under confidentiality agreements

5. Cookies & Tracking

Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, though some features may not function properly.

6. Your Rights

You have the right to:

  • Access and request a copy of your personal data

  • Request correction or deletion of inaccurate data

  • Opt out of marketing communications at any time

7. Updates to Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with a revised effective date.